Returns & Exchanges

We want you to be completely satisfied with your beauty technology purchase, which is why we offer a straightforward 30-day return policy for unused and unopened items. If your device is faulty, our dedicated support team is available to assist you with a swift replacement or repair under our comprehensive warranty.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Ensure the device is in its original packaging with all seals intact, and include a copy of your delivery note inside the box.

3

Label and Post

Affix the generated return shipping label to your parcel and drop it off at your nearest authorized courier location.

4

Inspection and Refund

Once our warehouse team verifies the condition of your return, we will process your refund or exchange within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing